Requesting access to view logs

To request access to view logs and telemetry data, please follow the steps below:

Contact

All requests must be sent (via E-Mail) to:

  1. ML-HER-APIM@puma.com

Required Information

Please make sure to include the following details in your request:

  • Resource Name

  • Resource Group

  • Level of Access Required

  • Purpose

  • Timeframe

  • Notification E-Mail Address

Additional Note:

Access to logging is recommended only when multiple APIs are involved or being monitored. For isolated debugging of a single API, targeted diagnostics or manual inspection may be more efficient and cost-effective.

Review & Processing

Once your request has been submitted:

  • The request will be reviewed by the API team

  • If everything is complete, the access will be granted

  • You will receive a confirmation once the logs are available

Please allow up to 1-2 business days for processing.